Posted 10 days ago
Job Function: Please note this role is not an infrastructure role or system installation, our Implementation team onboards our new clients onto our software and provides hands on guidance through EMR Data transfer.
Why BoomerangFX?
BoomerangFX is more than just a SaaS tech company – we are one of North America’s fastest-growing healthcare SaaS solutions providers offering integrated practice management software, digital marketing, and e-learning solutions to the aesthetic medical industry – we serve specialized industry segments spanning dermatology, Medspa, cosmetic surgery, women’s health, cosmetic vision, dental and hair restoration.
Our company is well-funded by international private equity. We have a market opportunity that is rare in its scale, recession resilient and powered by a strong business model with an impressive leadership team. Trusted by a growing community of healthcare professionals across North America, our product delivers the only cloud-based SaaS solution for private healthcare practices integrating advanced clinic workflow management tools, electronic medical records (EMR), accounting, data analytics, digital advertising, lead generation and e-learning in a single user-friendly solution – this unique feature-rich practice management solution is supported by advanced Machine Learning and designed to help our clients succeed in the marketplace.
BoomerangFX is expanding rapidly across North America and international markets including Australia, Germany, France, the UK and Latin America with industry-leading technology that is helping to modernize private aesthetic healthcare practices.
Role Overview
The Implementation Team Manager - SaaS is responsible for overseeing the end-to-end implementation process of our SaaS solutions for clients. This role involves collaborating with cross-functional teams, including sales, product development, and customer support, to ensure that the implementation meets client expectations and aligns with the company's goals. The Implementation Manager will lead a team of implementation specialists and work closely with clients to understand their unique requirements, configure our SaaS solutions to meet those needs, and provide training and support to ensure a smooth transition to the new software.
In addition, you will assist the team with handling customer escalations and mentor/coach new team members.
**Please note that this is a 5 days/week In-Office position, based in our office in Mississauga, ON.
What we offer:
Scope of duties
What you Offer
BoomerangFX in Mississauga, Ontario, Canada